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Ecosystem Change Leadership

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Using human-centered design and collective action to reimagine Houston’s social services ecosystem

We lead community resilience, disaster recovery and social services improvement through collective policy and program innovation initiatives.

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Nonprofit Disaster Recovery Framework

The Nonprofit Disaster Recovery Framework (NDRF) is a coordinated service provider strategy for disaster response and recovery activities. The framework also recommends pre-disaster activities we should be working on now to increase our resiliency and adaptation. We think of it as a collective game plan for the future, built with the people who will use it.

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Connective Disaster Hub

The Connective Disaster Hub (The Connective Hub) is a proven system designed to streamline disaster response and recovery efforts using a comprehensive, community-wide approach. It features a centralized survey to assess needs and damages rapidly, seamless coordination modules for financial assistance, home repair, and disaster case management, and robust system-wide data and monitoring tools for real-time evaluation and continuous improvement. By leveraging technology, human-centered design, and collective action, the Connective Hub reduces administrative burdens, improves data-driven decision-making, and enhances the delivery of services to those in need.

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Public Benefits Hub Visioning

We envision a future in which Gulf Coast-area individuals and families have clear, dignified access to underutilized public benefits. The Hub aims to be a scaleable, low-stakes tool that provides a snapshot of eligible public benefits for everyone. It would serve as a dynamic one-stop shop for seekers and their advocates to understand what benefits they qualify for, how to apply for those benefits, and how to access any community-based navigation assistance.

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Delivery-driven policy and programmatic recommendations

We develop policy and program recommendations focused on the continuous improvement of social services, disaster recovery and climate resilience at all levels of government with an emphasis on local issues and opportunities.

Our recommendations champion these principles

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Accessibility

Increasing access to available assistance for underserved and disproportionately affected populations through human-centered and equity-focused policies.

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Collective action

Developing effective coordination strategies that enhance communication and cooperation among service providers, advocates and seekers.

disasters

Proactive adaptation

A focus on reducing local vulnerabilities, improving community capacity to respond to and recover equitably from compounding shocks, and moving towards a culture of adaptation in the face of climate change and its socio-economic effects.

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Continuous improvement

Promoting ecosystem-level shared practices that respond to needs and opportunities as they emerge while delivering iterative, but continuous, improvements.

Our leadership tool kit for action

We use our collective knowledge and experience to lead community change initiatives that better prepare us for the future.

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Collective visioning

people

Human-centered design and applied research

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Ecosystem capacity building

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Program evaluation and policy design

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Strategic pilot projects

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Connective does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs or activities.