Based on our deep experience working to improve social services, we offer consulting services built on human-centered program delivery, innovative technology solutions and collective action among community stakeholders.
From program policies and intake to digital case management and monitoring, we advise and build alongside nonprofits, governments and philanthropies to transform social services.
Our Design Lab offers eight-week long design research sprints focused on exploratory or specific topics. Human-centered design research sprints provide a deep understanding of the experiences of the seeker of services, with the ultimate goal of improving programs, processes and systems in collaboration with the people who actually use them.
Helping nonprofits and government entities upgrade their civic technology to magnify impact.
We applied focused qualitative research to a small population subset to find out why eligible home-based childcare providers in Harris County are not utilizing publicly available childcare subsidies.
We orchestrated a reflection on the BakerRipley Rental Assistance Program that we helped build to see what worked, and more importantly, what didn’t.